WildSnap (the "Service") is committed to protecting your personal data and processing it in accordance with data protection laws, such as the EU General Data Protection Regulation (GDPR). This Privacy Policy describes how we collect, use, store, and protect your personal data.
1. Data Controller
Schiestl Ventures Oy
Business ID: 3096836-2
Email: info@wildsnap.fi
2. Contact for Data Protection Matters
For questions related to data protection, please contact:
Email: info@wildsnap.fi
3. Register Name
WildSnap end-customer and marketing register
4. Personal Data We Collect
WildSnap collects and processes the following personal data about users:
- Basic information: Name, email address, phone number, postal address
- User account information: Username, password (encrypted), profile details
- Device information: IP address, device type, browser, and operating system
- Service usage information: Trail camera images, location data (if permitted by the user), analysis data
- Cookies and analytics: Website behavior data collected via cookies and analytics tools
Please note that we do not intentionally collect personal data from children, and the Service is not intended for individuals under the age of 18.
5. Purpose and Legal Basis for Processing Personal Data
The processing of personal data is based on the following legal grounds:
- Performance of a contract: Certain data is necessary for the provision and use of the Service.
- Legitimate interest: Developing the Service, ensuring security, and managing customer relationships.
- Legal obligation: We may process and disclose data to authorities when required by law.
- Consent: We request separate consent for sending marketing communications and using certain analytics tools.
6. Sharing Personal Data with Third Parties
WildSnap may share data with the following parties:
- Technical service providers: Cloud services, database services, and analytics tools.
- Payment service providers: If paid features are introduced in the Service.
- Authorities: In cases required by law.
Data may be transferred outside the EU only if the transfer complies with the GDPR requirements (e.g., Privacy Shield or Standard Contractual Clauses).
7. Cookies and Tracking
WildSnap uses cookies and other tracking technologies to enable and improve the functionality of the website. Cookies are used, among other purposes, for:
- Improving the user experience of the website
- Analytics and statistical purposes
- Targeted marketing (based on consent)
Users can manage cookie settings through their browser settings.
8. Data Retention
We retain personal data only for as long as necessary. The retention periods are as follows:
- User account information: Retained as long as the user is active and deleted 12 months after account closure.
- Analytics data: Anonymized and retained for a maximum of 24 months.
- Customer service communications: Retained for 12 months.
9. User Rights
You have the following rights regarding your personal data:
- Right to access your data
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to object to processing
- Right to data portability
- Right to withdraw consent for marketing communications
You can exercise these rights by contacting our Data Protection Officer.
10. Data Security
We have implemented necessary technical and organizational measures to protect personal data from unauthorized processing, access, loss, and destruction. Our security measures include:
- Encrypted data transmission (HTTPS, SSL/TLS)
- Access control and strong authentication
- Regular security policies and procedures
11. Data Processors and Data Processing Agreements (DPA)
WildSnap utilizes external service providers to process personal data on its behalf. Such service providers include, for example, analytics tools, cloud services, and technical support services. We have concluded GDPR-compliant Data Processing Agreements (DPAs) with all subcontractors to ensure that personal data is processed properly and securely. Data is not transferred outside the EU without adequate safeguards.
12. Contacts and Complaints
If you have any questions about our privacy practices, you can contact our Data Protection Officer via email: info@wildsnap.fi.
Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with the authorities at any time concerning the processing of your personal data. However, if you believe that Schiestl Ventures Oy is processing your personal data contrary to applicable data protection laws, we encourage you to first contact us so that we can address your complaint and make necessary corrections.